The Retired & Disabled Police of America (RDPOA) is a fraternal organization formed in October, 1990 and incorporated under the laws of the District of Columbia as a non-profit corporation, and is managed by a Board of Directors consisting of a President, Vice President, Secretary, Treasurer, and Executive Director.
I have lived just a few houses away from this shop for 8 years; not once have I been able to actually use their services. The first time I needed help, I had an emergency; a flat tire while leaving my house. They were open; I walked over; explained the urgency; and they still refused, saying I needed an appointment. A flat tire emergency. A few days ago, I needed a simple front tire balancing. I spoke directly to the main mechanic; he told me they do tire balancing but would not do mine. Same excuse; I needed an appointment and they were booked a week out. It is crazy that a shop located right here in the Bronx, surrounded by places that will patch a tire or balance one in 10 minutes, acts like they are too busy or too important for walk-ins; even for easy jobs. The impression they leave is they just do not want to work; they make everything harder than it should be. Businesses that treat new or local customers like they are a burden usually do not stay around too long. Good luck with that.
I took my Pathfinder in earlier this week for a quick service and was pleasantly impressed with the quality and speed of their work. Great customer service and welcoming vibe. I will definitely be back! Keep up the great work.
Ralph and his crew are the best. In a world of crooks these guys are honest and reliable.
Ralph and his staff are great. My son and I only take our HRVs here. We have been going to them since my son was in elementary school, and he is 32 years old now.
I needed to take my car to be serviced and I saw that these guys had good reviews. They definitely deserve it. Ralph and his team made the whole experience stress free. They were fast, professional, and honest. I will definitely bring my car back here again and again. They recommend that you make an appointment with them so they can plan for it. I highly recommend First Group. Thank you guys!