About Chopsticks Japanese restaurant
The Retired & Disabled Police of America (RDPOA) is a fraternal organization formed in October, 1990 and incorporated under the laws of the District of Columbia as a non-profit corporation, and is managed by a Board of Directors consisting of a President, Vice President, Secretary, Treasurer, and Executive Director.
My family and I have been long time customers of Chopsticks and tonight we were extremely disappointed in the poor food quality, and lack of good service. The overall quality of the food and service has plummeted in the last few years. Despite knowing the quality has decreased, we decided to go to Chopsticks for dinner to give it another try since it hasn’t ever been horrendous. We ordered a grilled teriyaki salmon, and were served a fried teriyaki white fish, which we make our server aware of. This took around 15 minutes to “remedy” and the $16 salmon that was subsequently served was minuscule and extremely overcooked. Our hibachi chicken was also very dry. We informed our cashier of the order coming out wrong and then the salmon being wildly overcooked, to which she said “I’m sorry” which is not how you solve issues in the food service industry. You don’t serve someone the wrong dish, hesitate to fix their order, then serve something inedible and just say “I’m sorry” to remedy the situation. Here is how you *should* handle this: handle the miscommunication swiftly and gracefully, with a sincere apology. Do not, however, wait until the rest of the table has almost finished eating to serve the corrected dish. Then, after taking that long to get the dish out and it coming out terribly cooked, you should comp part or all of the cost to attempt to make up for your poor service and quality. “I’m sorry” will never suffice when you mess up this badly. They had multiple opportunities to fix this, none of which were executed successfully. I truly will not come back, which is sad to say as a long time customer who has loved Chopsticks in the past. This is an extreme let down to what Chopsticks used to be. Please save your money and go elsewhere if you’re looking for good quality food and great accommodating service!
I wanted a Thai curry dish and wasn’t up to driving to another county to get some. I took a chance and ordered their Red Curry dish with chicken and white rice. It had grilled onions and green peppers. The broth had a kick to it, even requested mild, but able to finish it. It was creamy full of flavor. Big strips of chicken too. I just really enjoyed this dish and have a new favorite. Their vegetable spring rolls are some of the best.
This food was nothing shy of amazing. Well seasoned and nice proportions. To top it off the staff Medina and Ashley was very friendly, suggestive and made us laugh while enjoying our lunch. I will definitely be back! If you haven't tried them, you're missing out.
We have been going here for the Hibachi and get the salad with ginger sauce. Super friendly staff makes you feel like visiting with friends. Now they kicked it up a notch and added sushi! The Spicy Tuna Roll was full of fish 🥰 and had just enough Tempura inside for a bit of crunch. The Dragon roll was delicious. The presentation was excellent!
We order from here using DoorDash often. We have never eaten at the actual establishment. The food is very consistent and good!! The value for the money is on point! The double meat habachi is awesome. We love their dumplings which are nice and thin. The crab rations are good… but the serving has gotten smaller.. very good miso soup with a lot of seaweed.